At MLUQMANATTARHOUSE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any other way.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you make a purchase, create an account, or interact with us on our website. The types of information we collect include:

  • Personal Identification Information: This may include your name, email address, shipping address, phone number, and payment details.
  • Account Information: If you create an account on our website, we may collect additional information such as your username and password.
  • Payment Information: We may collect credit card information or other payment details to process your purchases. Payment data is securely processed by our payment gateways and is not stored on our servers.
  • Browsing and Device Information: We automatically collect data about how you interact with our website, including your IP address, browser type, device type, and browsing behavior through cookies and other tracking technologies.

2. How We Use Your Information

The information we collect from you may be used in the following ways:

  • Order Processing: To complete and manage your orders, including shipping and billing.
  • Customer Support: To provide customer service and respond to your inquiries, requests, or feedback.
  • Marketing: To send you promotional emails, newsletters, or special offers, if you have opted-in to receive such communications.
  • Improve Our Website: To enhance the functionality and user experience of our website, including personalizing your shopping experience.
  • Security and Fraud Prevention: To protect our business and customers from fraudulent activities or unauthorized access.

We will not use your personal information for any other purposes without your consent.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information:

  • Encryption: Your payment details are encrypted using Secure Socket Layer (SSL) technology to ensure that your information is transmitted securely.
  • Secure Servers: Our website is hosted on secure servers with appropriate firewalls and data protection protocols.
  • Access Control: Access to your personal data is restricted to authorized personnel only, ensuring that your information is handled securely.

Despite our best efforts, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as:

  • Payment Processors: We share your payment details with third-party processors to complete your transactions securely (e.g., PayPal, Stripe).
  • Shipping Partners: We may share your shipping address and contact information with delivery companies (e.g., TCS, Postex) to fulfill your orders.
  • Marketing Partners: With your consent, we may share your email address with third-party partners to send you targeted advertisements or promotional materials.
  • Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests from public authorities (e.g., a court order).

These third-party service providers are only permitted to use your personal information to perform the services they provide to us.

5. Cookies and Tracking Technologies

To enhance your browsing experience, we use cookies and similar tracking technologies to collect information about how you interact with our website. Cookies are small text files placed on your device to help us remember your preferences and activities.

  • Essential Cookies: These are necessary for the operation of our website (e.g., enabling you to add products to your shopping cart).
  • Analytical Cookies: We use services like Google Analytics to track and analyze website traffic, which helps us improve our siteā€™s performance.
  • Marketing Cookies: These are used to deliver personalized advertisements and promotions based on your browsing behavior.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we have about you.
  • Correction: You may correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out: You can opt out of receiving promotional emails or newsletters from us at any time by clicking the ā€œunsubscribeā€ link in our emails.
  • Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us.

7. Childrenā€™s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the ā€œLast Updatedā€ date at the top of this page. We encourage you to review this page periodically for any updates. Your continued use of our website after the changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

We are happy to assist you and address any privacy concerns.

Thank you for trusting MLUQMANATTARHOUSE with your personal information. Your privacy is important to us, and we are dedicated to protecting it.